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Our Services

Smaple Voice provides automated access to information and services over the phone. It integrates a Company’s/Organization's telephone and computer system to become a voice computer that transforms the caller’s telephone into a terminal capable of directly accessing information and services.

Smaple Voice system answers inquiries by prompting callers to input data onto the touch-tone keypad, looking up the record in a database and speaking back information. It can also ask the caller for information, accept the answers as they are entered on the keypad and store the information in a database. Being a voice computer, a Smaple Voice system is capable of much advanced transaction processing tasks.

We have developed & implemented a range of computer telephony (CT) Applications - IVRS, Interactive voice response - IVR, Voicemail and host of other customized applications for the Telecom, Banking, Finance, Railways, Education, Power and a host of other application areas. We have also successfully established connectivity with a host of Software platforms include. Oracle, MS SQL Server, MS Access, Sybase etc. for implementing on-line IVR solutions.

  • Bill Inquiry System
  • Fault repair Service
  • Leased Line Fault Repair Service
  • Changed Number Announcement System
  • Bulk Changed Number System
  • Any other customized solution
  • IVRS for Complaint Booking and Customer Support Centers
  • Surveys and Opinion polls
  • IVRS for Help line
  • Selective information lookup (movie schedules, etc.)
  • Ticketing and Reservation
  • IT Enabled Services
  • Hotels, Airline & Train Ticket Enquiry & Booking Centers
  • IVRS for Entertainment Industry
  • IVRS for Schools, Colleges and Educational Institutions
  • IVRS - Banks, Finance and Credit Corporations
  • Tele-Marketing Industry – Outbound Calls - IVRS
  • Lottery
  • IVRS for Result Announcement
 
     
     
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